Press and hold the power button for about 10 seconds.Ģ. In order to perform a force restart on your Alcatel device, the following steps should be taken:ġ. Once the device has finished hard resetting, you can then power it back on and the device should now be reset. After this, the device will reset and you will have to wait a few minutes for it to complete. You will then need to select the “Wipe Data/Factory Reset” option and then hit the Power button to confirm. You should then release all the buttons when an Android logo appears on the screen. ![]() Once the device is turned off, you will need to press and hold the Volume Up and Volume Down buttons, as well as the Power button, simultaneously. To hard reset an Alcatel One Touch, you will need to power off the device and make sure it has been completely turned off.
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